HP Deskjet 6988 Printer - PictBridge problems

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PictBridge problems

Images in a connected digital camera do not print

There are several reasons why images in a connected digital camera do not print:

The digital camera is not PictBridge-compatible.

The digital camera is not in PictBridge mode.

The images are not in a supported format.

You did not select any photos on the camera for printing.

Check the documentation that came with the camera to ensure it supports PictBridge.
If the camera does support PictBridge, make sure the camera is set to PictBridge mode.
For instructions on setting the camera to PictBridge mode, see the documentation that
came with the camera.
Verify that the digital camera is saving photos in a file format that the PictBridge transfer
feature supports:

EXIF/JPEG

JPEG

Before you connect the digital camera to the front USB port on the printer, select some
photos on the camera for printing.

PictBridge lights are flashing

State of the lights

Task

Connection light and the Error light are
flashing

The printer has lost connection with the
camera while printing.
Check the USB connection.

Connection light is on and the Error light is
flashing

The camera has lost power.
Replace the camera batteries or connect
it to a power supply.

Chapter 11

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HP Deskjet 6980 series

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State of the lights

Task

Connection light is on and the Error light
flashes twice

The camera has requested an
unsupported command.