HP Deskjet 6988 Printer - Paper mismatch

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Paper mismatch

If you receive an error message about a paper mismatch, it indicates that the paper size
or type selected in the software program or in the

printer software

does not match the

paper in the In tray.
You can continue printing with the mismatched paper by pressing the

Resume

button.

To cancel printing, press the

Cancel

button.

To correct the paper mismatch, change the paper size and type selections in the software
program or the

printer software

, or change the paper in the In tray.

In the software program, follow these steps:
1.

Press the

Cancel

button.

2.

Open the

File

menu, and then click

Page Setup

.

3.

On the

Page Setup

screen, verify the selected paper size and type.

If the paper size and type match the paper in the In tray, proceed to step 2 below.
If the size and type do not match, select the matching paper size and type or change
the paper in the In tray.

4.

Press the

Resume

button to continue printing.

In the

printer software

, follow these steps:

Chapter 11

130

HP Deskjet 6980 series

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1.

Press the

Cancel

button.

2.

Open the

Printer Properties

dialog box.

3.

On the

Paper/Quality

tab, verify that the selected paper size and type match the

paper in the In tray.
If the size and type do not match, select the matching paper size and type or change
the paper in the In tray.

4.

Press the

Resume

button to continue printing.